Frequently Asked Questions (FAQ's)
Q. What payment methods are available?
On checkout you will have the following payment options:
Cash on Delivery (Gold Coast Only)
Cash, Eftpos are available
Q. How much does delivery cost?
All home deliveries are free when you purchase a minimum amount of $79.95 with a maximun weight limit of 25kg. An extra $2.50 is charged for every 2 kg over.
Delivery Charges otherwise.
Gold Coast ... Upper Coomera to Murwillumbah/ Kingscliff /Pottsville $4.50
Brisbane....$ 6.50 applies to the greater Brisbane area.
Sunshine Coast...Gympie/Mapleton/Caloundra etc $6.50
Toowoomba ...Dalby/Crows Nest/Gatton/Warwick $6.50
Couriers are instructed to leave your parcel in a safe place as nominated by you. Please leave specific instructions in the comments field.
For other areas of Australia, fees are determined by the weight and size of your order and are calculated .
For other areas of Australia please email us at firstname.lastname@example.org or contact us on 07 55720 599
Q. How long will it take to receive my order?
Gold coast area: either same day or next working day
Brisbane: allow up to 1 to 2 working days
Q. Are we a secure site ?
Yes . If you go to the checkout page where you enter your credit card details you’ll notice that its now https:// ‘s’. "s" = secure site.
Please contact us for any other questions.